GRI Content Index

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Table 4 GRI Foundation


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Information and/or Reference

Reporting principles

101-1

Stakeholder inclusiveness

Stakeholders

101-2

Sustainability context

How we create value

101-3

Materiality

Materiality analysis

101-4 to 10

Reporting principles

Applied

Table 5 GRI General disclosures


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Information and/or Reference

Organisational profile

102-1

Name of the organisation

Q-Park BV

102-2

Activities, brands, products, and services

Profile and Review of business

102-3

Location of the organisation's headquarters

Maastricht, the Netherlands

102-4

Number of countries operating

Netherlands, Germany, Belgium, United Kingdom, France, Ireland and Denmark

102-5

Nature of ownership and legal form

Governance

102-6

Markets served

Profile

102-7

Scale of the reporting organisation

Profile

102-8

Information on employees and other workers

Other employee information

102-9

Supply chain

Supply chain

102-10

Significant changes to the organisation and its supply chain

Review of business

102-11

Precautionary Principle or approach

Risk management

102-12

External initiatives

CSR Code; OECD, UNGC, ILO, PRI, GRI, EU SDS and SDGs

102-13

Memberships of associations

Member of Vexpan and CROW, Member of the European Parking Council

Strategy and analysis

102-14

Statement from senior decision-maker

Review of business

102-15

Key impacts, risks and opportunities

Risk management

Ethics and integrity

102-16

Values, principles, standards, and norms of behaviour

Policies & Codes

102-17

Mechanisms for advice and concerns about ethics

Integrity Policy

205-1

Operations assessed for risks related to corruption

Risk management

205-2

Communication and training about anti-corruption policies and procedures

"

205-3

Confirmed incidents of corruption and actions taken

0

206-1

Legal actions for anti-competitive behavior, anti-trust, and monopoly practices

Competition law policy

Governance

102-18

Governance structure of the organisation

Governance

102-19

Delegating authority

"

102-20

Executive-level responsibility for economic, environmental and social topics

"

102-21

Consulting stakeholders on economic, environmental, and social topics

Materiality analysis

102-22

Composition of the highest governance body and its committees

Organisation chart and Governance

102-23

Chair of the highest governance body

The chair of the highest governance body is not an executive officer at Q-Park BV

102-24

Nominating and selecting the highest governance body

The Supervisory Board (SB) is nominated by the SB and selected from a group of core investors. i. Financial stakeholders are involved. ii. Diversity in age, country of origin and cultural background is considered. iii. Independence from the portfolio company i.e. Q-Park BV is guaranteed. iv. CSR related expertise and experience is delegated to bespoke teams.

102-25

Conflicts of interest

Integrity policy

102-26

Role of highest governance body in setting purpose, values, and strategy

CEO is chair of CSR committee

102-27

Collective knowledge of highest governance body

CSR committee, seminars, information sessions

102-28

Evaluating the highest governance body’s performance

Annual self-assessment

102-29

Identifying and managing economic, environmental, and social impacts

Materiality analysis

102-30

Effectiveness of risk management processes

Risk management

102-31

Review of economic, environmental, and social topics

Quarterly

102-32

Highest governance body’s role in sustainability reporting

Executive Board

102-33

Communicating critical concerns

CSR Manager regular review

102-34

Nature and total number of critical concerns

0, CSR Manager regular review

102-35 to 39

Remuneration & Compensation

No disclosures

Stakeholder engagement

102-40

List of stakeholder groups

Stakeholders

102-41

Collective bargaining agreements

Employees

102-42

Identifying and selecting stakeholders

Stakeholders

102-43

Approach to stakeholder engagement

Stakeholders

102-44

Key topics and concerns raised

Materiality analysis

Reporting practice

102-45

Entities included in the consolidated financial statements

Annual Report

102-46

Defining report content and topic Boundaries

Materiality analysis

102-47

List of material topics

Materiality analysis

102-48

Restatements of information

1 January to 31 December 2020, publication: 20 April 2021

102-49

Changes in reporting

Materiality analysis

102-50

Reporting period

Annually

102-51

Date of previous report

19 May 2019

102-52

Reporting cycle

Annually

102-53

Contact point for questions regarding the report

cmc@q-park.com

102-54

Claims of reporting in accordance with the GRI Standards

Governance & Policies

102-55

GRI Content Index

GRI Content

102-56

External assurance

No external assurance

207

Tax

Annual Report

Table 6 GRI Management approach & Topic-specific disclosures


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Customer satisfaction

103-1

Explanation of the material topic and its boundary

Materiality analysis

103-2

Management approach and its components

''

103-3

Evaluation of management approach

''

418-1

Customer privacy

Privacy Policy. No substantiated complaints identified.

Own indicator

Google review

Customer satisfaction

Mobility

103-1

Explanation of the material topic and its boundary

Materiality analysis

103-2

Management approach and its components

''

103-3

Evaluation of management approach

''

Own indicator

Accessibility of city centres, hospitals and mobility inclusion

Accessibility

Own indicator

Park + Ride and micro-mobility

Mobility hubs

Own indicator

Smart contracts

Smart contracts

Own indicator

Strategic locations

Strategic locations

Digitisation

103-1

Explanation of the material topic and its boundary

Materiality analysis

103-2

Management approach and its components

''

103-3

Evaluation of management approach

''

Own indicator

Parking products

Parking products

Own indicator

Parking information

Parking information

Own indicator

Digital services

Digital services

Economic performance

103-1

Explanation of the material topic and its boundary

Review of business

103-2

Management approach and its components

''

103-3

Evaluation of management approach

''

201-1

Direct economic value generated and distributed

Annual Report

201-2

Risks and opportunities due to climate change

Risk management

201-3

Benefit plan obligations and retirement plans

Annual Report

201-4

Financial assistance received from government

Annual Report

203-1

Infrastructure investments and services supported

Annual Report

203-2

Significant indirect economic impacts

Private investments in infrastructure frees government expenses for allocation to other troubled areas of the economy, society or environment

Electrification

103-1

Explanation of the material topic and its boundary

Review of business

103-2

Management approach and its components

''

103-3

Evaluation of management approach

''

Own indicator

EV charging solutions

EV charging solutions

Cyber security

103-1

Explanation of the material topic and its boundary

Review of business

103-2

Management approach and its components

''

103-3

Evaluation of management approach

''

Own indicator

Cyber security awareness programme

Cyber security

Employee development

103-1

Explanation of the material topic and its boundary

Employees

103-2

Management approach and its components

''

103-3

Evaluation of management approach

What we can do better

403-9

Work-related injuries

Health & Safety

404-1

Average hours of training per year per employee

Training & Development

Energy consumption

103-1

Explanation of the material topic and its boundary

Environmental footprint

103-2

Management approach and its components

''

103-3

Evaluation of management approach

''

302-1

Energy consumption within the organisation

''

302-2

Energy consumption outside the organisation

''

302-3

Energy intensity

''

302-4

Reduction of energy consumption

''

Own indicator

LED lighting installed

LED programme

Liveability

103-1

Explanation of the material topic and its boundary

103-2

Management approach and its components

''

103-3

Evaluation of management approach

''

Own indicator

Urban parks & Town squares

Off-street parking

Own indicator

EV charging solutions

EV charging solutions

Partnerships

103-1

Explanation of the material topic and its boundary

Co-creation

103-2

Management approach and its components

''

103-3

Evaluation of management approach

''

Own indicator

Pre-booking through Purpose Partners

Pre-booking

Own indicator

EV charging solutions

EV charging solutions

Own indicator

Co-creation

Co-creation

Not material

301

Materials

303 to 304

Water, effluents and biodiversity

306 to 308

Waste, environmental compliance and supplier assessment

401 to 402

Employment and Labour / Management relations

405 to 417

Diversity, equal opportunity, non-discrimination, freedom of association, child or forced labour, security practices (security personnel trained in human rights policies or procedures), rights of indigenous people, human rights, local communities, supplier social assessment, public policy (political contribution), customer health and safety, and marketing and labeling

419

Socio-economic compliance